Email Filtering
We can use the Natural Language Processing (NLU) of modern AI systems to monitor your business emails. The intent of these emails can then be identified and automatically forwarded on to the relevant department/person.
To take it a step further we can also use AI to include a drafted response to the email through using a custom knowledge base specific to your company.
CRM integration
Your internal and external assistants can be integrated with AI automations that allow for the capture of data to be stored in other databases such as your CRM. With regard to external web based assistants this opens the option for them to become lead generators too.